Quick Answer: How do I contact Megabus customer service?

Customers are also welcome to call 1-877-GO2-MEGA (1-877-462-6342) to have one of our dedicated customer service representatives assist them with their reservation.

How do you contact Megabus?

Megabus is happy to coordinate with qualified members of the working press and news media! For other questions such as customer service needs or fares and scheduling, please consult our website or feel free to contact us toll-free at (877) 462-6342.

How do I email Megabus?

It’s easy–just email Chuck here or at inquiries@megabus.com and he will get back to you with a smile within minutes. If he doesn’t know the answer to your question, he’ll help connect you to one of our customer service representatives and you’ll be back on the right road in no time!

How do I contact Megabus UK?

Contact us. If you can’t find the answer to your question please email us at: enquiries@megabus.com and we’ll do our best to get back to you by email within 72 hours. If your query is about an existing megabus reservation, please remember to give us your booking confirmation number when you first contact us.

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How do I get a refund from Megabus?

Once completed, megabus reservations cannot be canceled or refunded, but they can be traded in for another journey up to 3 hours before your original scheduled departure. Megabus is not responsible for delays or cancellations caused by traffic, road conditions, weather or other causes over which it has no control.

Is Megabus reliable?

Is Megabus reliable? The short answer is yes, absolutely. More so than Greyhound, that’s for sure. I’ve had to suffer through a couple of minor delays where the bus showed up 15-20 minutes late.

How can I change my Megabus ticket?

Here’s how:

  1. Visit megabus.com, click on “change trip” and enter your order or reservation number along with your email address.
  2. Select the reservation you’d like to change and click ‘trade-in.”
  3. Follow the on-screen prompts to request a revised reservation using the journey planner menu shown.
  4. You did it!

Where does Megabus travel?

megabus Popular Routes

  • New York to Boston.
  • Miami to Orlando.
  • Atlanta to Jacksonville.
  • Los Angeles to Las Vegas.
  • Philadelphia to New York.
  • Indianapolis to Chicago.
  • Washington D.C. to Philadelphia.
  • Richmond to Charlotte.

Can you eat and drink on Megabus?

Can I take food and drink on the coach or train? Sure. You can bring cold food, cold drinks and hot drinks that have a lid on. For safety reasons, we can’t allow hot food on our coaches.

What happens if you miss the Megabus?

Megabus Conclusion

Megabus does not offer any refund if you don’t show up on time. If you know that you will miss your Megabus then you can change your ticket to an updated time. You have to contact Megabus at least 6 hours before the departure time. Megabus will charge you extra for updating your ticket.

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Why can’t I change my Megabus ticket?

You can make changes to your booking at any time, up to 24 hours before you’re due to travel. An amendment fee and booking fee will apply for each amendment you make. Changes can be made online or with an authorised megabus agent. … You can change trip now, or find out more in our bookings FAQ.

How strict is Megabus with luggage UK?

We don’t mind what your luggage is packed in, and we only ask that it weighs no more than 20kg. It can’t be any bigger than a standard ‘large’ suitcase. The maximum size of a single bag is 200cm (width + height + depth). Or, you can take two or three bags.

Can I track a Megabus UK?

Track your coach in real-time with the megabus coach tracker. Search for your route and service, and monitor your coach with live departure and arrival times. Sorry, there are no services that match this input.

Can you pay cash on Megabus?

Megabus Booking at Bus Station

You can pay using credit, debit or cash.

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